Springhill Medical Center's Emergency Department is staffed 24 hours a day, 7 days a week. Board certified emergency medicine physicians are on duty, teamed with nurses certified in advanced cardiac life support.

At Springhill Hospital's Emergency Department, we are committed to providing quality patient care.
The first thing to do as a patient of the Emergency Department is to sign the patient register in the registration area. This will ensure that the triage nurse knows that you are waiting.

If you are a patient and waiting to see the doctor, please do not eat or drink. Doing so could delay or interfere with treatment or alter the results of tests.

TRIAGE
To ensure that the most ill patients receive immediate care, emergency rooms use the triage system of evaluation so that critical cases, such as people suffering from heart attacks or injuries from serious accidents are treated first.

Your initial assessment will take place by a registered nurse. You will be placed in a category based on the severity of your illness and will be seen in that order. Please be reminded that during your visit with us, we may be receiving other patients through our ambulance entrance.

VITAL SIGNS
The triage nurse will take your temperature, pulse, blood pressure and a brief medical history. This helps to speed our process, so, please have all medical information (for example, physician’s name, allergies, medications) ready and available.

REGISTRATION
After being assessed by the triage nurse, you – or your family -- should check in at the registration desk. The registration clerk will complete your record. It is very important that we receive accurate information should the hospital need to contact you after your visit. If a bed is not available in the ED, you may be asked to sit in the waiting room until one becomes available.

PATIENT TREATMENT
Depending on the particular emergency, treatment may be simple or complex. The physician or nurse may deliver treatment. It may consist of splints, intravenous fluids, bandages, or medications. Treatment may take a few minutes or several hours depending on the specific illness or injury and the presence of other critical patients.

Here’s what some of our patients have said about our Emergency Department:
”You have an excellent staff in the Emergency Department.”

“The waiting room was clean, everyone was friendly and we were taken care of right away. Everything was good.”

“You have excellent staff in the Emergency Department.”

“Springhill’s ER staff is the BEST!”

“The ED personnel were real nice. They showed that they cared about my health. They treated me with much love.”

“I have been in all the ERs in Mobile – this was a very positive experience!”