Springhill Medical Center continues to enhance policies to keep our patients and employees safe throughout the Coronavirus (COVID-19) pandemic.
Vaccine supply remains limited in the State. Springhill vaccine supply on hand is now committed for scheduled first doses and second dose boosters. Online appointment requests will resume once vaccine is delivered. Please check back later to request an appointment.
Visitor Restrictions
Springhill Medical Restricts Visitors As Community COVID-19 Cases Climb
Beginning Dec. 10, Springhill Medical Center is restricting hospital visitors as COVID-19 cases surge again in our region. The only exceptions being compassion care, parents or guardians of minors, and obstetrics.
“In order to protect our patients, families, employees, and the community during this surge of COVID-19 cases, Springhill Medical Center has put measures into place to restrict visiting until further notice,” said CEO/President Mr. Jeff St. Clair. “We are constantly monitoring data released by federal, state, and local authorities and feel it is in the best interest of family, friends, and community to institute this restriction immediately.”
Our visitor policy is subject to change based on the prevalence of disease in our community.
There are limited special circumstance exceptions to this policy that may be considered with advance coordination with our clinical care team.
For patients who need assistance contacting their family/friends via Skype or Facetime, Springhill will continue to offer help in this area.
Family members' Educational Information
- How can family and friends stay in touch with their loved one?
- We recommend that you connect with your loved one and their healthcare team utilizing technology. Hospital phones are available in patient rooms. Your loved one may also use their personal phones, computers, and tablets to stay connected with you through audio, video chatting, and texting. Tablets are provided on the units to assist with communication. In the event your loved one cannot communicate, there will be time slots for you to call the staff for updates. Time slots to call the units to get updates are 1 - 3 p.m.; this will provide an opportunity for physicians to make rounds so you will have the latest update. Another opportunity will be from 8 - 10 p.m. You may call the hospital main number at 251.344.9630 and ask for the unit that your loved one is on. When there are changes in your loved one's status, the staff will call you.
- May I still send flowers, food or other items to my loved one?
- To limit the number of people in our building, we ask that people not send flowers, food or other items that must be delivered. If you need to get an item to your loved one, you can make arrangements with the unit, and they will meet you at main entrance.
We appreciate your understanding during these uncertain times. We are confident that together we will continue to deliver the highest quality of care.
Our message to anyone wishing to help in some way is to please consider a donation of whole blood or platelets by visiting the LifeSouth blood donation office located on Hillcrest Road in the coming weeks.

Please understand all restrictions we are placing on visitors to our Birthing Suites are to protect our Mothers and their new babies. We need your help and cooperation. We are not allowing any non-essential visitors to our unit at this time. This includes personal photographers. Our hospital photographer will be screened daily. We will be providing an ID band to each visitor to allow them access to the unit, which will be locked until further notice.
Effective Immediately the following precautions will be implemented to prevent the spread of Coronavirus Disease 19 (COVID-19) and to protect our Moms and babies.
- Visitors will be limited to one (1) per patient with documentation of a negative COVID-19 test.
- Any visitors with cold or flu symptoms will NOT be allowed to visit.
- Any visitors who have traveled outside of the U.S. or any area within the U.S where COVID-19 is active in the last 30 days will NOT be allowed to visit.
- We are strongly discouraging any children under the age of 15 from visiting.

The Alabama Department of Public Health has set up a hotline for people who are concerned about whether they need to be tested and where testing is available. That number is 888.264.2256.