Springhill Medical Center continues to enhance policies to keep our patients and employees safe throughout the Coronavirus (COVID-19) pandemic.
Vaccine appointment request applications will be accepted on our online form as vaccine is available. When the form is not available, please try back in 24 to 48 hours. If the form is closed and you have already completed an online request, a representative will contact you to complete your registration for an appointment for the vaccination. Please allow 24 hours for a response regarding your appointment.
Visitor Restrictions
Springhill Medical Updated Visitor Policy
Per Governor Ivey’s recent announcement on opening hospital visitation, Springhill Medical Center has been working diligently to put a process in place to safely open visitation while protecting our patients, visitors and staff from incidental COVID exposure as per CDC guidelines. Our updated visitation policy which will commence Friday, April 23, is as follows:
COVID-19 Inpatients
- COVID-19 positive patients or symptomatic PUIs (persons under investigation) will not be allowed to have any visitors present at the bedside except in end-of-life situations.
Non-COVID Inpatients
- Two visitors will be permitted on all inpatient (non-critical) units.
- The visitors will be allowed to rotate with others during visiting hours, but only two visitors at a time as we continue to recognize the importance of reducing unnecessary exposure.
- Visitors must:
- Follow Universal Masking Guidelines: Patients and visitors should be wearing their own face covering upon arrival to the facility and must wear it at all times. If they do not have a face covering, a facemask should be offered as supplies allow, which should be worn while they are in the facility. Face coverings can be made of a variety of materials, including cloth, for the purpose of Universal Source Control. Individuals who are unable to wear a mask will not be able to visit due to the increased risk of disease transmission.
- Agree to practice appropriate hand hygiene and limit the touching of surfaces in patient care areas.
- Stay in the room: Visitors are asked to remain in the patient’s room with a mask on at all times.
- Comply with entrance screening: Visitors will only be allowed through the front lobby of the hospital with active visitor screening upon entry.
- Entry will be denied to anyone who screens positive for symptoms of COVID-19 such as a temperature above 100.4, cough or shortness of breath.
- Entry will be denied to anyone who has been exposed to COVID-19
- Visitors for inpatients are asked to wear a badge with the room number they are visiting.
End-of-Life Guidance
- Visitors will be required to follow all instructions from clinical staff related to hand washing, PPE, entry/exit, length of time with patient etc.
Emergency Department
- Two visitors will be permitted once the patient has been assigned to a room or area.
- The visitor will be screened on admission. If the visitor does not pass screening, they will not be allowed to enter the facility.
- Visitors are to remain in the patient’s room and will be required to wear a mask at all times.
- The visitors will be allowed to rotate with others during the ED visit.
- COVID-19 positive or Symptomatic PUI patients will not be allowed to have any visitors.
Observation/Outpatient Surgical Procedure Guidance
- One visitor per patient will be allowed to visit during their pre-operative period.
- Visitor will be required to wait in their vehicle while the patient is in surgery and staff will notify visitor when ready for discharge or room assignment is made.
- If the patient is admitted, visitors will follow the inpatient visitation guidelines.
Labor and Delivery
- One visitor may stay overnight with the patient for the entire stay. They will be required to get tested for COVID and wear an arm band at all times.
- Grandparents will be permitted to visit between the hours of 10 a.m. and 2 p.m. after delivery. They can rotate two at a time.
- Any visitors with cold or flu symptoms will not be allowed to visit
- Children under the age of 15 will not be permitted to visit.
Special Circumstance Visitors
- Special Circumstance Visitors will be required to follow all other guidelines including screening, universal masking guidelines, and remain in the patient’s room at all times. Overnight visitors will be required to get tested for COVID and wear an arm band at all times.
- The following visitors will be allowed into the hospital and not restricted to certain hours:
- End of life care, including clergy visitation for end of life care and patients who have elected hospice and are pending discharge.
- Labor and Delivery
- Pediatric care where parent or legal guardian is required.
- In person training of caregiver is considered essential, and may permit training more than one caregiver providing social distancing and other precautions are maintained.
- Reasonable access to support person(s) for patients with disabilities, for example patients with cognitive or developmental disabilities who require presence of legal guardian.
Hours of Visitation
- Visitors will be allowed to enter from the hours of 10 a.m. until 2 p.m.
- ICU and 3500 hours will be in 20 minute increments. Only one visitor at a time for critical care areas.
Mask Requirement
- Masks are required to be worn at all times in the building, including in the patient rooms. You may be asked to leave and visitation restricted if you cannot comply with our requirements.
We reserve the right to restrict visitation at any time in order to protect and maintain the health and safety of our patients, visitors, and employees.
We appreciate your understanding during these uncertain times. We are confident that together we will continue to deliver the highest quality of care.
The Alabama Department of Public Health has set up a hotline for people who are concerned about whether they need to be tested and where testing is available. That number is 888.264.2256.
