Visitor's Guide


Valet parking is available, free of charge, at the main hospital entrance from 7:00 a.m. to 5:00 p.m., Monday through Friday.


You may park in any of the four areas surrounding the hospital. Please do not park in places with signs designated for physicians, clergy, physically impaired, or other reserved parking spaces. A van driven by our security personnel travels the lots on a regular basis and can take you to any of the buildings on the Springhill Medical Center campus.


Visiting Hours

Hospital visiting hours are from 10:00 a.m. to 8:00 p.m.


Intensive Care Unit visiting hours are 9:30am-11:30am, 3:00pm-5:00pm, and 8:30pm-10:30pm. Visitors can visit during these two-hour periods; otherwise the ICU is closed with a few exceptions. We request that no more than two people visit at a time.

Visitors with colds, sore throats, or any contagious disease should not visit patients. Visitors are asked to use the public restrooms instead of patient bathrooms. In accordance with patient privacy, you may be asked to delay visiting a patient by the nurse or the nursing supervisor.


Smoking Policy

Springhill Medical Center is a smoke-free campus. The hospital does not allow tobacco use by employees, patients or visitors anywhere on hospital property, including parking lots. Springhill Medical Center offers Smoking Cessation classes through the Cardiac Rehab/Pulmonary Therapy program. For details, call (251) 461-2438.


Free WiFi

Free Wi-Fi

The Springhill Medical Center campus offers free Wi-Fi internet access for any visitor wireless devices. The Wi-Fi network name is SMC_AH_Guest. (No username or password required. Any connections must agree to our usage policy to gain access.)


Gift Shop

Our gift shop is located on the first floor in the main hospital lobby. All proceeds go to the SMH Auxiliary's community service activities including a scholarship fund and art supplies for school children. The Gift Shop features a variety of merchandise including baby gifts, flowers, snacks, toiletries, and cards.

Gift Shop Hours:

Weekdays: 9:00 a.m. - 7:00 p.m.
Saturday: 12:00 p.m. - 4:00 p.m.
Sunday: 1:00 p.m. - 5:00 p.m.


Contact: (251) 460-5261



The Courtyard Cafeteria is located on the first floor of the main hospital.

Grill & Deli Hours
Monday-Friday 7:00 a.m. - 10:30 p.m.
Saturday-Sunday 10:30 a.m. - 9:30 p.m.
Hot Line Hours
Breakfast 6:30 a.m. - 9:30 a.m.
Lunch 11:00 a.m. - 1:30 p.m.

Vending machines are located outside the cafeteria, in building two on the first floor, and on the second floor behind the Nursery.


Information Desk

The Information Desk, staffed by hospital Volunteers, is located in the main lobby, directly through the hospital entrance. Our hospital Volunteers can assist you in locating the appropriate department.



An interfaith Chapel is provided for prayer and meditation for any visitors. It is located on the first floor and is open at all times.



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Contact Us

  • Springhill Medical Center Main Number: (251) 344-9630
  • Patient Information: (251) 460-5285
  • Physician Referral: (251) 460-5207


Springhill Medical Center
3719 Dauphin Street
Mobile, AL 36608

Hospital Maps

See Hospital Maps of the Springhill Medical Center campus and interior floors of the hospital.