How Springhill Medical Center simplified discharge summaries

January 9, 2014

Ariana Nikitas, AllScripts


Does anyone enjoy “paperwork,” even when it’s electronic?

I don’t, and neither did the physicians at Springhill Medical Center (Mobile, AL).


Last year during a routine review of health information management (HIM) tasks, doctors asked for a simpler way to complete discharge summaries. This documentation recaps events during a patient’s hospital stay and helps coordinate care.


Unfortunately, physicians avoided finalizing discharge summaries because it was a time-consuming process. Incomplete charts caused delays in coding and billing. Springhill clinical and IT teams decided to work together to find a better way.