Dietary Featured for Diversity Values

July 11, 2018


Through their team spirit, the Sodexo Food & Nutrition Management team at Springhill Medical Center in Mobile, Alabama, was recently awarded a 5 year renewal on their contract that's been in place since 1999. They take pride in delivering operational and service excellence on a daily basis. They have a driving force — employee engagement and recognition, taking a comprehensive approach that fosters a culture of inclusion.

"Springhill Medical Center is a minority owned organization in a very diverse community. Our workforce comes from all corners of society and as such we need a workforce that embraces diversity. We are successful because of how we all work together. We are fortunate to have a partner in Sodexo that emphasizes the same type values. Diversity and inclusion are clearly in play within our Dietary department and that means that they are a good cultural fit for our organization. We very much enjoy having a long term partner that shares our values regarding our most valuable asset, our employees." – Jeff St. Clair, President/CEO

This team's "C-Beyond" program helps them see beyond barriers that may otherwise separate them, featuring employees each month to share about their traditions and heritage and encouraging staff to share their ideas. Their "All Stars" bulletin board enables peer recognition, using sticky notes to capture accomplishment, while "Go Ahead Make My Day" encourages staff to share a nice comment with a co-worker who they feel could use a bit of inspiration. The "AYR Olympics" celebrates staff for their successful implementation of the "At Your Request" dining experiences for customers.


Not a surprise that such an engaged team has the desire to grow their careers at Sodexo, and they are supported in doing so. Sodexo managers encourage staff whom they call "hidden jewels" to grow their careers from front-line to supervisor and managerial positions through mentoring, continuing education and seminars.


In addition, the team engages in numerous community activities such as Habitat for Humanity, American Heart Association fund raising, Camp-Rap-A-Hope, an organization that provides a week-long summer camp for children who have or who have ever had cancer.


Long term employee Teresa McGhee, who currently serves as Patient Services Manager states, "My leaders become very involved with employees and in the community. They encourage and push us in the right direction. I'm grateful they did that for me."