In This Section
Patient with Visitor

Visitor Guidelines

To ensure optimal treatment and enriching experiences for our patients, Springhill Medical Center adheres to these specific visitation policies.

General Information

  • Our facility welcomes visitors daily from 9 a.m. to 9 p.m. 
  • Intensive Care Unit (ICU) and 3500 visiting hours are scheduled in 30-minute slots. 
  • A maximum of two visitors are permitted per patient at a time in critical care areas.
  •  Specific ICU/3500 visiting slots include: 
    • 9 - 9:30 a.m.
    • 1 - 1:30 p.m.
    • 4:30 - 5 p.m.
    • 9 - 9:30 p.m. 

Visitor Policies for Inpatient Units 

  • On all inpatient (non-critical) units, two visitors per patient are allowed. 
  • Visitors may take turns during visitation hours, adhering to a limit of two visitors in the patient’s room at any given time. 

Emergency Department (ED) Visits 

  • Two visitors are allowed per patient once they are assigned a room or area within the ED. 
  • Visitors should remain in the patient's designated room. 
  • Rotation of visitors is permitted during the ED stay. 
  • No visitors are allowed for COVID-19 positive patients or patients showing symptoms. 

Observation and Outpatient Surgical Procedures 

  • Two visitors are permitted for each patient during their pre-operative period. 
  • If a patient is admitted, standard inpatient visitation rules apply. 

Labor and Delivery Visitation 

Springhill Medical Center
  • Two visitors are allowed to stay overnight with the patient for the duration of their stay. 
  • Visitation is permitted from 9 a.m. to 9 p.m., with the flexibility of rotating two visitors at a time. 
  • Visitors exhibiting cold or flu symptoms are prohibited. 

Special Circumstances 

  • Exceptions to visitation hours include: 
    • End-of-life care, including clergy visits. 
    • Labor and Delivery. 
    • Pediatric care requiring the presence of a parent or legal guardian. 
    • Essential in-person caregiver training, adhering to social distancing and safety precautions. 
    • Patients with disabilities who need a legal guardian or support person. 

Health and Safety Protocols 

  • To ensure the health and safety of our patients, visitors, and staff, we reserve the right to modify visitation policies as needed. 
  • Your cooperation and understanding are crucial. We are committed to providing the highest quality of care in a safe environment.