Springhill Medical Center takes pride in providing superior patient care in a family-oriented environment. Patient Financial Resources highlights the many types of support available to our patients. We encourage all patients to learn about the cost of their healthcare prior to any planned visits to the hospital.
Important Update to our Patients
To continue improving our services and exploring new ways to support your financial needs, Springhill Medical Center will no longer be partnering with CarePayment, effective immediately.
What This Means for You
- Moving forward, CarePayment will no longer be offered for out-of-pocket medical expenses.
- If you currently use CarePayment, our Patient Accounts team is ready to help you review other flexible payment options that may better support your needs.
We're Here for You
Your comfort and peace of mind matter to us. If you have questions or would like guidance on next steps, please contact:
- Patient Accounts Phone: 251.460.5245
- Patient Accounts Email: smcpatientaccounts@springhill.org
Thank you for allowing us to support your health and well-being. We value the trust you place in us.
Need Further Assistance?
As an in-network provider for UnitedHealthcare, our goal is to help patients understand their coverage and ensure they can access care without interruption. We value our community partners and are committed to working collaboratively across the region during this transition. Contact our Patient Financial Counselors with any questions: 251.410.4047.
To apply for Medicaid or other third-party benefit programs, please contact us at 251.410.4047 or 251.460.5438. One of our Patient Financial Counselors can assist you with reviewing your potential Medicaid eligibility and assist with the application process or guide you to the appropriate resource.
Our Patient Financial Counseling Department is open Monday through Friday 8 am to 4:30 pm.
You can find more information about the 2023 Medicaid Redetermination and Disenrollment Program at the links below or through the Alabama Medicaid Website.
Keep Your Medicaid Flyer
If you do not qualify for Medicaid or other third-party benefit programs, and are unable to pay your hospital bill in full, please contact us at 251.460.5245 to make payment arrangements. One of our Patient Account Representatives can guide you, possibly provide certain discounts, and help you design a plan to assist with the payment of your bill.
The Patient Accounts Department is open Monday through Friday 8 am to 4:30 pm.
